A properly cleaned and lubricated firearm is the cheapest reliability upgrade there is — most "broken" guns we see are really just dirty ones.
Failures to feed, light strikes, sticky extraction, a safety that doesn't feel right — bring it in and describe what it's doing. We'll diagnose the actual cause, fix it, and range test the gun before it goes back in your hands — the fix is proven, not promised. Thinking about upgrades while it's apart? See our trigger work page.
All new firearms come with a factory warranty (your owner's manual has the details). What the manufacturers don't cover is the shipping, insurance, packaging time and paperwork to get the gun back to them — so here's how we handle it:
Please unload any firearm you're bringing in for work before entering the store. Magazines empty and out of pistols, actions locked open, revolver cylinders open and empty — and please don't un-holster a loaded firearm in the store.
Comprehensive cleaning — full disassembly, cleaning and lubrication — is $50. Deep cleaning for heavily fouled or neglected firearms is $70.
Usually not. Bring it in and we'll diagnose it — many malfunctions are wear, fouling or a bad part we can address, and we range test the fix — $40, covers time and ammo. If it does need the factory, we handle the entire shipping process.
If you bought the firearm from us, we pack and ship it to the factory for a flat $30 (it's $50 if you bought it elsewhere). Handguns go Next Day Air as required. We call you as soon as it returns.
Yes — federal law allows an individual to ship a firearm to a repair center and receive it back. Use a return address where someone can sign for the package.
Yes — we range test repairs before they go back ($40, covers time and ammo). We don't return a gun until we've proven the fix.
Unloaded, before you walk in: magazines empty and out of the pistol, action locked open, revolver cylinders open and empty. Never un-holster a loaded firearm in the store.
Bring it in unloaded with the action open — we'll tell you what's actually wrong before anyone spends money.
